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In accordance with current italian regulations, if the customer is a consumer (that is that is a person who buys goods for purposes unrelated to business or professional activity) he will have the right to withdraw from the contract by giving notice by registered letter with acknowledgment of receipt, within 10 working days from receipt of goods.
By law, the shipping costs for the return of the goods are at Client’s expense. The goods must be returned intact and in the original packaging, complete in all its parts (including packaging and any documentation and accessories).
We will refund the Customer the amount of the returned goods, excluding shipping costs originally incurred, within 14 days of return of goods, for which the refund has been properly required.
To know all details about the exercise of the right of withdrawal, please read the Terms and Conditions, paragraph Right of withdrawal.